14题

22

36

#32: what is the diff between RFP and RFI?

15. Moscow

RE Progress

14.multople language is non-functional requirement?

likely user base growth - sacalability

28. elicitation activities

collaboration elicitation

research

experiment

29.process analysis

RACI

Tracibility

flow chart：can always be used to indicate any kind of activity or logic

concept model

data model

4. why D is incorrect?

5. --> 10.3 The balanced scorecard is used to manage performance in any business model, organizational structure, or business process.

8.-->6.1.4 (P104) Macroeconomic Factors: the constraints and opportunities that exist within the existing and expected macroeconomic environment (for example, trade, unemployment, or inflation) might influence the need.

25.-->10.6.3(P231) This information forms the basis of a product roadmap and serves as a guide for release planning; 

-->6(P100) A strategy may be captured in a strategic plan, product vision, business case, product roadmap, or other artifacts

2.有合同工和正式工，里面就不可避免会有很多rules，要对这些rules有一个详细的规则制定和安排

3.这个B和D 里面有ALL，其实ALL这种选项过于绝对一般不大对，还有insist

elicitation不需要对所有stakeholder都去做计划

4.prepare Stakeholder well包括发送资料、提前通知活动时间、告知重要事项

5.Elicitation的technology往往需要不止一种，这样才能保证准确和全面

千万不能因为某人职位高，就要听某人的，这是政治不正确，一定是错的

6.Forant一般都要包括三要素：

Who: a user role or persona

What: a necessary action, behavior, feature, or quality

Why: the benefit or value received by the user when the story is implemented.

7.Item tracking的主要用途： to ensure that when elicitation produces issues they are tracked to resolution确保每项被收集到的都解决

13.Requirements elicitation approach中要包括functional， non-functional requiremens and constraints.

Funcitonal: describe the capabilities that a solutionmust have in terms of the behaviour and information that the solution
will manage.

涉及具体功能的，具体关于操作

non-functional： 对于全局方案的整体性要求/属性特征，比如容量，响应时间，时间点

14.A是一种很模糊的表达，怎么才算是most beautiful

15. one-on-one就是一对一，就是interview

16.其实这道题是想问，这个表格模板在收集什么东西，显然是在收集数据

20.facilitator对于Focus group非常重要

21.Issure resolution（问题解决）

问题没有得到解决，最常见的原因就是缺乏对这项事情的管理人员

24.已经是documented过这些流程了，但是还是有差距，而且还特别提了已经找过SME帮忙，所以现在应该是尝试去自己亲眼看，就是observation

31.先open-ended 再close-ended

32.在conduct elicitation之前能获得的东西包括organizational assets, requirements management plan

D中是部分技术会用的（主要是需要现场执行的），所以A是所有技术都会用的，更全面

33.Enforce discipline and ground rules for the session

this is the prime responsibility of facilitator

35.stakeholder表述的需求才是confirm elicitation results做的

A中的state不对，这个task只是confirm

37.确定survey目的和目标人群 → 确定分发和回收方式 → 编写问卷问题 → 小范围测试

38.scribe只针对开会的记录才有用

40.描述了一种环境，典型的non-functional requirements使用场景（非功能性）

42.data需求也是一种功能

功能需求：功能 行为 数据需求，记录信息 数据

非功能需求：全局性需求

B是一种约束（从技术角度出发的）

46.documentation analysis只能对现有情况分析，对未来情况就不行，所以叫AS IS state.

55. observation的分类

active：观察的时候有问题可以立马问

passive：被动的，有问题先记下来，是结束后再问

第三种：还有让被观察人直接手把手教你，你当个新手（既然手把手教就不可能很熟悉），这里的B就是这

60.在limited scope and duration中，比较好的方式就是workshops

A interview一般是指一对一，比较花时间，没有workshops高效，但是很深入，这里题干说了limited duration，所以不合适

61.Business Analysis完成之后只有B了，其他acd都是执行商业分析

• Parametric Estimation: use of a calibrated parametric model of the element attributes being estimated. It is important that the organization uses its own history to calibrate any parametric model, since the attribute values reflect the skills and abilities of both its staff and the processes used to do work

• Delphi: uses a combination of expert judgment and history. There are several variations on this process, but they all include individual estimates, sharing the estimates with experts, and having several rounds of estimation until consensus is reached. An average of the three estimates is used

requirement verification: ensures requirements are of sufficient quality to be able to begin construction

requirement validation: helps ensures that requirements provide business value and meet business need

primary and secondary actors are listed in the elements for user cases and scenarios, actors who participate in the use case in a supporting role are called secondary actors

benchmarking and market analysis: used the method PEST, STEEP AND CATWOE framework

a business case is used to assess constraints,risks and assumptions

a business case is to define needs, desired outcomes, and assess contraints, assumptions and risks

traceability assists in managing changes to the requirements that will occur after the requirements are baselined

traceablity can enable faster and simpler impact analysis

requirement management tool can provide large benefits when there is a large amount of requirements

predictive approaches are more formal and controlled

fgdgdf

unstructured interview: discuss what the business expects from the target system in an open-ended format with specific individuals

加入错题集

Statutory 依法的

A theme in BABoK: Requirements are for stakeholders

Regulatory requirements need to be implemented even if they do not add value.

 Since there are too many changes it may be required to look at the business analysis approach

Knowledge transfer can help in sharing of knowledge.

：

BABoK allows any form of requirements presentation.

Appropriate decision making process should ensure timely approval of requirements

 Informal reviews are likely to miss defects

When there is serious difference in stakeholder opinions it is good to establish consensus on the requirement. 共识

Any activity should be evaluated based on value and cost

2. Timeliness: whether work was delivered on time as per stakeholder expectations and schedule.

Strategic: whether business objectives were met.

Significance: whether the investments expended to produce the work products were justified for the value they delivered.

Effectiveness: whether the business analyst work products were easy to use and understand.

5. PERT = (Optimistic + pessimistic + (4 times most likely)) / 6.

WBS：工作分解结构（Work Breakdown Structure）， 创建WBS是把项目工作按阶段可交付成果分解成较小的，更易于管理的组成部分的过程。

4. A：已经说过unable to determine the cause再说root-cause analysis没意义，若无法找出原因，应增加quality control checks然后加入新的流程

5. without a defined performance metrics, one can't measure the solution performance

6. 部门为何没有...- enterprise limitation

7.The solution comes with many new features compared to the earlier application. enterprise limitation可能是employees not trained.

11.对于任何solution performance, solution performance metrics都是必须的

13. when a product needs to be released: sponsor, domain SME, end user需要被告知

15. parallel run(新老版本同时使用): would help stakeholders figure out if the new solution can be trusted or not.

20. any solution which can be improved at low investment and can offer significant benefit should be updated first（这里和stakeholder无法）

21. failed to perform - advice the stakholder to look at trend than an isolated incident

24. Since the transaction volumes are very low and removing such a feature would make the system performance better for stakeholders, it may be a better idea to keep the feature outside the system. 让stakeholder确认business rules

25. Organizational culture plays a significant role in accepting a new system

27. 工人们不愿意使用新系统- modify business policies which will improve usage

28. 若系统太慢- devolop a feature reads from emai, so avoiding manual entry

30.系统出现故障，可能原因是：system not desinged for handling load pattern（系统未做负荷处理）

32. Pursue RFI(信息邀请书)，总是应该再做决定前先获取信息

40.需要从有问题的系统升级到新系统，先要找到问题，用root cause analysis

20. Focus group无法运用，主要原因是没有skilled facilitator

24. Process-Observation is a good technique to understand actual process. It can help discovering requirements which were not discovered through other means.

35.并非state requirement，而是确认requirement被confirmed

38. assign requirements to: BA和PM

40. non-functional requirements=conditional requirements

42. functional requirements: new data that support changes to any business process will be included in the new syste. B My SQL database非功能要求，C 3年非功能要求，D储存非功能要求

55. Observation: Only execute work that a novice can perform

60. Workshop: good way to get a lot of interaction with a group of people in a limited time. They can be condected at the company's site or near current and prospective stakeholders' locations.(not regularly available)