20. Focus group无法运用,主要原因是没有skilled facilitator
24. Process-Observation is a good technique to understand actual process. It can help discovering requirements which were not discovered through other means.
35.并非state requirement,而是确认requirement被confirmed
38. assign requirements to: BA和PM
40. non-functional requirements=conditional requirements
42. functional requirements: new data that support changes to any business process will be included in the new syste. B My SQL database非功能要求,C 3年非功能要求,D储存非功能要求
55. Observation: Only execute work that a novice can perform
60. Workshop: good way to get a lot of interaction with a group of people in a limited time. They can be condected at the company's site or near current and prospective stakeholders' locations.(not regularly available)